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Billing & plans

How NeoLife bills — flat platform fee plus per-routed-order metering — invoices, and moving between plans.

In progress

We are writing these articles now. Below are the questions this section will answer — until the guides are published, email support@neolife.health and we will walk you through any of them directly.

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Questions in this section

Example titles of the guides being written for billing & plans.

  1. 01How does per-order pricing work, and what counts as billable?
  2. 02Where do I find and download my invoices?
  3. 03How do I change my plan or update payment details?
  4. 04Are pharmacies charged anything?
  5. 05What is the difference between the Rail, Starter, Growth, and Scale tiers?
All topics